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1. Keyboard case - If you see any resemblance of marks or foreign material under 2 mm (tool marks, stain, dent, sand mark, scratch, etc.), you're not eligible for Return & Refund.
2. Brass weight - If you see any resemblance of marks or foreign material under 2 mm (tool marks, stain, dent, sand mark, scratch, etc.), you're not eligible for Return & Refund.
3. Case interior - Based on the production method of anodizing and spraying, the product can lead to some smearing at the surface level, and you'll see some hook marks within the case. Also, the spraying process can not guarantee that the color will look 100% the same on the internal case corners. The color off on the interior case and the interior corners are not eligible for Return & Refund.
4. About the potential coating defects: Because the Faraday cage exists for this type of production method, it's going to be hard to coat the Interior corners perfectly. Insead of kill all the smoothness on the case coating, the interior painting job won't be as perfect as the exterior's.
Attention:
-Make sure to QC your keyboard case and weight before building it. For any issues besides the three above, please get in touch with our customer support agents to get help.
-For anything built is not eligible for Return & Refund.
